Providing AI Solutions for a Global Bank

Talan's Expertise Makes the Difference

A global investment bank leveraged Talan’s Artificial Intelligence (AI), cloud and data expertise to implement solutions that streamlined their business.

THE CHALLENGE

Employees in the banking sector are tasked with ensuring consistent adherence to Risk Assessment and Compliance policies across various global locations. 

As a global investment bank, the client operates in multiple languages, resulting in differences in document languages and required user interfaces.

To address this, a system was developed to allow users to interact with an Artificial Intelligence service (Azure OpenAI) through an app.

This system queries a large SharePoint data store for information within documents, providing useful summaries and features such as comparing content across different languages, analysing data rapidly, and delivering a seamless natural language conversational experience through a user-friendly interface. 

The client required a partner with vast AI, data and cloud knowledge and implementation experience to support their AI project

THE SOLUTION

The client approached Talan to aid in architecting and creating a point of contact solution using a number of cloud services including Azure Open AI, Azure Search and other cloud components: 

• Mobile App (Power Apps) / Web interface to allow users to access the AI document centre and ask questions about all documents stored within.
• Security model which allows the built-in SharePoint security structure to be used. 
• Configurable search service with Semantic/Vectorised search powered by Machine Learning for natural language querying. 
• Summarised responses detail which document and page the information was retrieved from.