Retail & Commerce Industry

Canadian retailers risk falling behind as 77% lack an innovation strategy, while successful companies, both in Canada and the US, thrive by leveraging digital solutions and omnichannel strategies. With up to 30% of sales driven by digital channels and most transactions occurring outside physical stores, adopting automated solutions is crucial.

Significant Challenges 

Your online presence is a must. Your customers will visit your online store well before your points of sale. If they do not find what they are looking for, they will go to the competition. A good presentation of all your products is essential, but is increasingly demanding. If you have to deal with multiple systems, multiple data entries, difficult conversions, and a lack of visibility, it can hinder the improvement of your performance. 

Manage inventory effectively, keep customers loyal, and offer simplified transaction processes ... These are all concerns that are very much in the retail business. Move to a modern, integrated business solution to focus on what really matters - your customers!

Specialized and Efficient Solutions

From the optimization of inventory management to the development of an omnichannel strategy, our retail experts accompany you every step of the way. Simplify the management of your systems, realize your digital transformation, and impress your customers with innovative solutions tailored to retail needs, including: 

  • E-commerce solutions
  • Point of Sale Management Solutions (POS)
  • Fidelity Management Solutions
  • Business intelligence, sales analysis and customer journey solutions 
  • Marketing, segmentation and campaign management solutions
  • Customer Relationship Management (CRM) Solutions
Optimization of inventory management meeting to the development of the Retail industry

Why Choose Talan? 

For over 25 years, our sole focus has been to significantly improve our clients’ profitability. Talan is unique in the market for its in-depth combined expertise in business process optimization and technical solutions implementation. More than 1,500 organizations across Canada have placed their trust in us.  

Choose Talan to gain access to our 250 employees who collectively hold over 200 different certifications in a wide variety of fields.

Thanks to their expertise gained from online business leaders, our consultants will guide you in integrating your business solutions and your transactional website.

A Strategic Investment for Lasting Success

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